Right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must contact us

poe-partner

Wewelsburger Straße 4

33154 Salzkotten

T +49 5258 220 99 0

F +49 5258 220 99 88

Email: info@poe-partner.com

by means of a clear statement (e.g. a letter sent by post, by e-mail or via our contact form) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract

viveroo GmbH

Wewelsburger Straße 4

33154 Salzkotten

to be returned or handed over. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it

it back.)

To:

poe-partner

Wewelsburger Straße 4

33154 Salzkotten

T +49 5258 220 99 0

F +49 5258 220 99 88

Email: info@poe-partner.com

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following

goods (*) / the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only when notified on paper)

Date

___________________

Download as PDF: Sample withdrawal form